Frequently asked questions


What methods of payment do you accept?
We currently accept the following methods of payment: Visa, MasterCard, American Express, Discover.

We do not accept cash, CODs, checks, credit card gift cards (unless bank issued) or money orders.

Due to our US credit card verification service, we are unable to accept credit cards with international billing addresses.

Can I change or cancel my order?
We are a print-on-demand provider and we’re committed to getting your order to you as quickly as possible. Therefore, once your order is placed it generally goes immediately to the respective production facility and may not be cancelled or changed. If you realize you’ve made a mistake after placing your order, please contact us immediately.
What is Print on Demand?
Print on demand is a printing process that allows merchants to produce printed apparel and products without upfront investment. Unlike traditional screen printing methods where merchants had to purchase products in bulk orders, with print on demand methods, merchants can print singular items or small orders.

Direct to Garment printing and Sublimation printing are 2 of the common printing methods involved.

What quality can I expect from Print on Demand?

With Direct to garment (DTG) printing, ink is applied using inkjet technology directly onto garments such as t-shirts. Because this process uses a printer, it’s possible to achieve a lot more detail than traditional screen printing methods. In addition to detail, merchants have a lot more color options because an inkjet printer can print multiple colors as easily as a single color.

With Sublimation printing you can achieve vibrant and highly detailed results, but you are limited to material choices being able to print only on 100% white polyester or polymer fabric.

In general, compared to Screenprinting you can expect

  • Thinner inks
  • More details
  • Larger color variations
  • Less vibrant colors (unless using sublimation)

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